登录注册  欢迎来到供应链时代网!SCMERA.COM
当前位置 > 首页 > 栏目 > 分享 >  列表页
快递员月入过万,到底是怎么做到的?地段 客户 口才 统筹 心态 …
文章来源:供应链时代      作者:scmsc      时间:2014/12/15 15:12:09

实际上,快递员高收入现象存在,但只是特定条件下的极少数个案。而且,没有“六昧真火”,炼不出快递“万元”。对此,《快递》杂志记者根据平日采访过的一线快递员经历,结合“双11”期间北京二环网点快递员高峰表现,分出以下“六昧”

  

 

  “当上快递员,月入高薪,干个几年,就可以迎娶白富美,走上人生巅峰。”——关于快递员月入万元的话题充斥网络,但多属人云亦云。

  实际上,快递员高收入现象存在,但只是特定条件下的极少数个案。而且,没有“六昧真火”,炼不出快递“万元”。对此,《快递》杂志记者根据平日采访过的一线快递员经历,结合“双11”期间北京二环网点快递员高峰表现,分出以下“六昧”:

  一昧:地段要好

  “以前我在金融街那边网点工作,月收入最高上过一万六,日派件量最多达到619件。”文慧园网点快递员赵晨描述他前几年的收入。这样的派件量,在文慧园这边是很难达到的。

  同在北京的末端快递网点,不同的地段效益也不同,快递员的收入自然也有区别。西直门附近的北京申通文慧园网点与中关村、金融街等区域的网点相比,肯定不如后者。原因就是区域性质和经济发展程度不同,收派件量自然也不同。

  同一个快递末端网点,划分出的不同投递区段之间也存在收入高低之分。如果这个地段经常丢件,麻烦重重,或者多是住宅区收件派件不多,都会影响快递员的收入;而如果负责区段治安良好,商户林立,收件派件数量多,而且“一户多件”,快递员能在同样的时间内收派更多,提成自然也就高了。

  “听说小李不想干了,今天他的区段又丢了一个件。”“双11”当天,赵晨在与同事的聊天中得知了这个消息。“这个地段经常丢件。快件按照客户要求放在门口了,回头就被别人拿走了,客户回头还找你麻烦。为避免这种情况,我们还得电话录音。” 赵晨对记者说,他口中的这个网点,已然被打上了“经常丢件是非多”的标签。

  小到地段,中到网点,大到城市。北上广深等快递成熟度高的城市,与其他城市相比,快递员收入自然高,万元的月收入也多产生在这些区域。

  此为一昧,想快递收入过万,就要到大城市,到好网点,然后再挑一个好区段。

  二昧:客户要大

  好的地段是基础,发展大客户才是收入过万的“命脉”。

  “一万不算最多,我们这儿曾经有月收入两三万的快递员!”赵晨跟记者解释着“两三万”的概念,“想挣两三万,光靠派件是万万没可能的,主要收入还是收件这一块。这哥们儿厉害,他派件并不多,但手里有几个淘宝大客户,这些客户别说‘双11’,平时的日快递费用加起来也经常超过一万元,根据公司10%的收件提成,快递员就能提1000元,月入两三万还不容易?”能一辈子守着大客户当然好,一旦大客户迁走,收入就会一落千丈。“后来这哥们儿一个月也就五千来块,后来离开快递去干其他行业了。”

  赵晨也算文慧园网点中收入不错的,虽然曾经有过上万的收入经历,但现在平均每月也就七八千元,“双11”忙一阵,收入能多一些,最多一万。在赵晨平均七八千元的月工资里,一部分是派件,平均每天150件的派送量,按每件提成1.5元计算,一个月有四千多元的收入;一部分是收件,赵晨手里也有一些“大客户”,虽然日发件量不是很多,但胜在稳定,关系“铁”;还有一些就是公司发的奖金,赵晨是网点里唯一妥投率在97%以上的,这样每个月就有一千元的奖金。

  三昧:“口才”过人

  想更多地俘获客户的心和抓住大客户,能说会道虽然不是一个必要条件,但多少能占据主动优势。

  记者在今年“双11”期间,跟着赵晨收件派件,在一起的时间长了就发现,赵晨除了和客户交流或者打电话之外,其余时间也不会闲着,记者成了他的“倾诉”对象。刚到文慧园网点一年多的时间,赵晨已经和区段内的客户“打成了一片”。作为东北人的他尽显“豪爽”,每到一处,都能在很短的时间内和客户开开玩笑谈谈心,交流中沟通了感情,获得了客户的好感。尤其派件时,与客户的关系在很大程度上影响着派送的效率。以他负责的德胜国际大厦为例,A、B、C、D四座办公楼,每个楼层基本都只有一两家大公司,因为和客户“关系好”,在征得客户同意后,他会找几个客户代表把整个楼层的快件都以代签方式带走,几十个件只联系几个人就搞定,中间的时间还可以抽根烟。

  文慧园网点的另一位主力干将李冠军,“以口服人”也在他身上得到了印证。只和记者打过几个照面的他,当聊起“双11”这个话题时,就开始滔滔不绝地说起来,而且话中透着老道,虽然没有跟他一同派过件,但也不难想象他在与客户交流时的从容和自如。

  快递工作其实就是“人与人”的交流,想要搞好客户关系,博得信任,“嘴上功夫”不容忽视。

  四昧:统筹技巧

  “有您的快递到达申通文慧园分公司,明天上午8:40-9:10德胜国际A座大厅派发,短信方式通知您取快递,到时间请注意查看手机信息,谢谢合作。申通快递祝您身体健康,合家欢乐!发送快递,请选择申通快递!我们将竭诚为您服务!”——

  这是赵晨每个周日都要给周一的收件客户编发的短信,而且周一派送前还要再发一遍。提前提醒的结果就是,大部分客户都能准时下来取件,赵晨派件效率高的秘诀可见一斑。“我的手机每个月有一千条短信套餐,基本能够把所有客户照顾到。”

  不只是周日,当遇到客户电话打不通,迟迟不来取件时,赵晨还有另一套短信发给客户,提醒客户及时取件。97%的妥投率就是这样创造的。

  除了发短信提醒的方式之外,赵晨还随身带着一个小本,记录客户的动态。拿APEC期间来说,一栋大厦二十多层,哪一层放假,哪一层不放假,哪一层前台在,哪一层无人值班,都清清楚楚地记在他的小本上,为派件提供了很大的方便。

  五昧:积少成多

  “散户”在快递员心中是一个敏感的词。去收吧,时间和收入上划不来;不收吧,可能会损失一个客户。面临着这种选择,很多快递员都会选择放弃。消费者寄件不见快递员上门的现象就是如此产生的。

  谈到这个话题,赵晨说,自从他来到文慧园网点,散户的收件量相比以前有了不小的提升。在与网点经理老夏的交谈中,记者得知他也恰恰十分重视对散户的经营,赵晨的到来也祛除了老夏的一块心病。因为赵晨,网点里的其他快递员对待散户的态度也在逐渐地转变。这一部分的收入,无论是对网点,或者是赵晨本人,都是不可或缺的一部分。

  六昧:自由如心

  “做快递员压力大吗?”

  “你说呢?”

  “刚看到你的时候,我以为只有三十七八的样子,没想到已经四十六了,一看你就心态好!怎么保养的?”

  “我干快递快7年了,一直都保持着良好的心态。压力大了跟客户斗斗嘴,一天忙完了出去喝点小酒,月底了给家里寄点钱,我觉得干快递挺有意思的。关键看你对它的态度。”

  “其实我身体没有看上去那么好。看到我后背绑着的钢板了吗?我腰椎间盘突出很严重,做过几次手术了,不好治,晚上睡觉不能翻身,一翻身就会疼醒。现在你看我还算自如,年轻的时候比这强多了。月收入上万还是有可能的。”

  坐在赵晨的三轮车上,聊的话题很多,但大多离不开快递。记者在他身上发现了几年来观察到的优秀快递员身上应该具备的大部分素质:勤劳、忠贞、活跃、思考、走心……

  当一个快递员难,当一个“月入万元”快递员更难。其实,以上“六昧”中,“大客户”看起来异常重要,但记者觉得,“自由如心”才是做好一个快递员的万能武器。

  有了自由驰骋的心,快递江湖大可去得。

order cialis online
order cialis online
buy viagra
本文关键词: scmsc
分享:
231条评论网友评论
全部评论
2020/10/27 7:05:41
It's funny goodluck <a href="https://igenosafaris.com/stmap_68ysnafb.html?levitra.zestoretic.tentex">usa voltaren tablet</a> Do not worry Egypt, that is how this administration works. I likes to play both sides of the issue when it comes to foreign policy. Kerry is now auditioning for hopefully his next position, President of the U.S., and as in the past may switch sides without notice. Obama is only worried about his legacy as President. All you have to do is convince him that, your
2020/10/27 6:25:14
It's serious <a href="https://medicalmrjnshop.org/stmap_68ysnafb.html?celebrex.midamor.levitra">imipramine hydrochloride overdose symptoms</a> But in drawing up the route, Mr Elvin told the court, the Government had failed to carry out its legal obligation to not only examine the environmental impact of the route it had chosen, but also the two alternatives.
2020/10/27 6:25:13
Why did you come to ? <a href="https://medicalmrjnshop.org/stmap_68ysnafb.html?leukeran.cyproheptadine.cialis.labetalol">200 mg stendra</a> El-Beblawi said that security measures will not be enough on their own. He said Egypt "must go down the political path" to work out a democratic transition through reconciliation. However, he ruled out talks with those who have committed acts of violence.
2020/10/27 6:25:13
Will I have to work shifts? <a href="https://www.sciencebeyond.org/stmap_15jshtyf.html?bupropion.levitra.seromycin">terbinafine hydrochloride cream 1 in hindi</a> On Tuesday, before-and-after images emerged from Hoax Films, a visual-effects studio, of the 31-year-old mother of two’s “Work Bitch” video. They suggest that a chubby Spears did the filming, but a digitally slimmed-down version appears in the final edit.
2020/10/27 6:25:13
What do you want to do when you've finished? <a href="https://www.iqstreamtech.com/stmap_71md0nk.html?caverta.viagra.carbidopa">ventolin nebules 2.5 mg ne ie yarar</a> Alain Vigneault observed an “average” training camp from Chris Kreider, as the coach said Monday in Greenburgh, but average sure beats the Rangers’ performance through seven games. And since Kreider has shown improvement during his time in the AHL, the front office ran out of reasons to keep him the
2020/10/27 6:25:12
Whereabouts in are you from? <a href="http://crabronchales-orihuela.catedu.es/stmap_71tiyqcx.html?analgin.requip.levitra">superdrol methasterone 10 mg</a> For Universal Orlando’s Halloween Horror Nights creative director Mike Aiello, working with director John Landis in developing a haunted house based on his classic horror-comedy film was a dream come true.  "This one for me and the team is probably the closest to a passion project that we could possibly get,"
2020/10/27 5:24:43
Which team do you support? <a href="https://www.econ.in/stmap_15jshtyf.html?isoptin.viagra.reminyl">carvedilol prescription strength</a> As part of a salvage project estimated to cost more than 600 million euros ($801.15 million), the vessel will remain in place for some months while it is stabilised and refloated before being towed away to be broken up for scrap.
2020/10/27 5:24:43
I'd like to apply for this job <a href="https://jpeuro.com/stmap_68ysnafb.html?levitra.grisactin.etoricoxib">atenolol precio farmacia guadalajara</a> "Ninety-eight percent of those who are today destroying themselves with base cocaine began with marijuana," Mr Amarilla said. "I believe that we're risking too much. I have the sensation that we're playing with fire."
2020/10/27 5:24:42
Punk not dead <a href="https://sigmadigital.uk/stmap_68ysnafb.html?prednisolone.viagra.slimfast">kayu pasak bumi asli</a> Taxed and willowbrook... I too grew up "poor". Hand me down clothes, used bike, sometimes noodles and rice for dinner for a few days a week. HOWEVER, I was raised with the hard work ethic and a focus that I took advantage of School opportunities and part time fast food jobs to work my way through. I now have a double major PhD and live in a great home, c
2020/10/27 5:24:42
I'd like to apply for this job <a href="https://jpeuro.com/stmap_71tiyqcx.html?mastigra.levitra.mesalamine">how long does nizagara last</a> Waksman thinks the stress-buffering effects of marriage are important. He also noted that patient compliance, including adherence to a medication or exercise regimen is generally a major issue in cardiac care, and that a partner is more likely to assist with this.
 友情链接
 合作单位
南京斯图加特联合展览有限公司     |     中国供应链专业委员会     |     物流工程学会     |     中国物流与采购联合会托盘专业委员会     |     中国物流与采购联合会汽车物流分会     |     中国物流技术协会     |     中国物流与采购联合会物流装备专业委员会